What buyers actually ask
Will it look like us? Can we see the conversations? What happens when it is wrong? Those questions map to white-label, the portal, and Human Handover — not to model names.
Channels arrived
Website Chat is still the first live surface. WhatsApp and Instagram are now part of the same client conversation for agencies whose clients already live on those numbers and inboxes.
Reporting is the product
AI Insights exists because agencies were already writing monthly PDFs by hand. Ground the report in real questions or do not send it.