The number stays theirs.
Connect a client-owned WhatsApp Business account. The agency operates the service. The customer messages a number they already trust.
A number they already message.
Website Chat covers the site. WhatsApp covers the customers who never open it. You connect the client’s own business account, answer from the same approved knowledge, and hand a live thread to a person without moving the customer somewhere else.
Helping us create a new revenue stream and roll it out across the business.
Game-Changer for Marketing AgenciesOn G2The number stays with the client.
The agency operates the service.
Connect
Authenticate the client’s WhatsApp Business account. Number, tone, and history stay attached to that client.
Operate
Approved website and file knowledge, plus channel instructions, sit on the same workspace as Website Chat.
Handover
When a person is required, the operator replies on WhatsApp with the customer and context still in the thread.
What you can promise.
- Pro and Advanced
- WhatsApp is not on Essential. Open it when that client actually lives on the number.
- Their account
- The business number stays the client’s. Customers are not messaging a Kuga line.
- Same thread
- Human Handover, on Advanced, continues on WhatsApp. A missed pickup becomes a Contact Request.