AI receptionist for dental clinics
Private clinics lose new-patient enquiries outside opening hours and spend reception time on the same treatment, finance, and booking questions. The agency offer is a receptionist on the clinic website, with Human Handover for anything clinical or urgent.
What the client should notice.
And what the agency is paid to maintain.
The client should notice
- Answer treatment, hours, location, and finance questions from approved clinic content
- Capture new-patient enquiries when reception is closed
- Guide visitors toward consultation or callback without inventing clinical advice
- Show the clinic which questions keep coming back
The agency is paid to maintain
- A receptionist retainer the practice already understands
- Repeatable setup across clinics with localised tone, services, and policies
- Monthly conversation evidence for website and knowledge work
How the work actually runs.
A sequence, not a feature list.
- Approve clinic knowledge
Treatments, opening hours, locations, finance notes, booking routes, and escalation rules. Clinical claims stay inside approved copy.
- Configure Website Chat
Set appearance, tone, and the contact fields for new patients. Route clinical or urgent questions to Human Handover.
- Install and report
Embed on the clinic domain, review conversations, and use AI Insights for the monthly practice review.
How Kuga fits.
Real product pages, not a stack diagram.
- Website ChatThe receptionist lives on the clinic site.
- Human HandoverClinical and urgent threads leave AI.
- AI InsightsMonthly questions become the retainer agenda.
- Client PortalThe clinic sees conversations and reports under your brand.
Keep reading.
Guides and nearby verticals.