Turn inbound DMs into a managed service.
Connect the client’s professional Instagram account, set what the agent may answer, and route the rest to a person without leaving the thread.
northshoredentalInbound DMs, with a boundary.
The useful Instagram offer is not “an AI on every comment.” It is the direct messages: hours, treatments, next steps, from approved knowledge. Anything clinical, urgent, or outside the brief goes to a person in the same thread.
Deploy AI agents across multiple client sites without maintaining the infrastructure.
Great white-label platform for agenciesOn G2Answer what is in bounds.
Hand the rest to a person in the same thread.
Connect the account
The professional Instagram account stays the client’s. You operate the replies from their workspace.
Set the boundary
Channel instructions say what the agent may answer. Opening hours, services, and next steps stay inside that brief.
Hand the rest over
Clinical, urgent, or out-of-scope threads move to Human Handover. The customer stays in Instagram.
What you can promise.
- Pro and Advanced
- Instagram sits with WhatsApp. Do not open it on day one unless DMs are already how that client is contacted.
- Their Meta account
- Connection is through the client’s professional account, not an agency-owned profile.
- A defined reply
- The agent does not invent advice. The boundary is written before the first live DM.