Updated: 02/02/2025

Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern your use of all services and platforms operated by KUGA AI LTD (“KUGA AI LTD,” “Company,” “we,” “us,” or “our”), including any websites, chatbots, or other offerings (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services immediately.


Company Information

KUGA AI LTD is a Private Limited Company with Share Capital, registered in England under company number 16189235 and located at 128 CITY ROAD, LONDON, EC1V 2NX, UNITED KINGDOM. Incorporated on 16/01/2025, we conduct business activities classified under SIC 58290 (Other Software Publishing).


Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements and that you will comply with these Terms and all applicable laws and regulations.


Use of Services

You agree to use the Services only for legitimate, lawful purposes. You must not engage in activities that could harm, overburden, or impair the proper functioning of the Services. You must not attempt to gain unauthorized access to any part of the Services or related systems, nor engage in any activity that violates the intellectual property rights or privacy of others.


Chatbot and AI Features

Our chatbots and AI tools are designed to facilitate communications, offer automated responses, and provide information. You understand and agree that any information or suggestions generated by our AI are for informational purposes only and should not be considered professional advice. KUGA AI LTD makes no guarantees regarding the completeness or accuracy of AI-generated content. You remain responsible for verifying any information provided by the chatbot, particularly in matters of property listings, legal compliance, or financial transactions.


Client Responsibilities

If you are a client embedding or integrating our Services (including chatbots) into your own platforms, you assume responsibility for compliance with all applicable laws and regulations, including data protection and consumer rights. You also agree to obtain any necessary permissions or consents required to deploy the Services within your environment and to honor all requests made by end users regarding their rights under privacy and data protection laws.


Intellectual Property

All content, trademarks, logos, and other intellectual property made available through the Services are the exclusive property of KUGA AI LTD or its licensors. Nothing in these Terms grants you any license to use our trademarks or intellectual property except to the extent strictly necessary for your lawful use of the Services. You must not copy, reproduce, distribute, or create derivative works from our content without express written permission from us.


User-Generated Content

If you submit or transmit any content through the Services, you grant KUGA AI LTD a worldwide, non-exclusive, royalty-free, fully paid-up, transferable license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing and improving the Services. You represent and warrant that you have all necessary rights to grant this license and that your content does not violate the rights of any third party.


Payment and Subscription (If Applicable)

Certain Services may require payment or subscription fees. All fees, if any, will be outlined in a separate agreement or subscription plan. You agree to pay any applicable fees in a timely manner and in accordance with the payment terms provided. Failure to do so may result in suspension or termination of your access to the paid Services.


Disclaimer of Warranties

KUGA AI LTD provides the Services “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by law, we disclaim any and all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy of data, and non-infringement. We do not warrant that the Services will be error-free, uninterrupted, secure, or free of viruses or other harmful components.


Limitation of Liability

To the maximum extent permitted by law, in no event will KUGA AI LTD or its officers, directors, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to lost profits, loss of data, or loss of goodwill) arising out of or related to your use of or inability to use the Services. Our total cumulative liability for all claims in connection with the Services will not exceed the amount you paid us (if any) for the specific Services giving rise to the claim within the twelve months preceding the event giving rise to the liability.


Indemnification

You agree to indemnify, defend, and hold harmless KUGA AI LTD and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or your use of the Services.


Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or engaged in conduct that we deem harmful or unlawful. You may also discontinue use of the Services at any time. Upon termination, your right to use the Services immediately ceases, but the provisions of these Terms relating to intellectual property, disclaimers, limitations of liability, and indemnification will survive.


Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of laws principles. If you are located in the United States, you may also have certain rights and protections under federal or state law. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.


Changes to These Terms

We reserve the right to modify or update these Terms at any time to reflect changes in our operations or applicable law. When we do, we will revise the “Last Updated” date at the top of this document. Your continued use of the Services after any such modifications constitutes your acceptance of the revised Terms.


Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.


Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you may enter into with KUGA AI LTD, constitute the entire agreement between you and KUGA AI LTD concerning the Services.


Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: terms@kuga.ai

Address: KUGA AI LTD, 128 CITY ROAD, LONDON, EC1V 2NX, UNITED KINGDOM

Phone: +44 330 1331 033


By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of the Services immediately.