Acceptable Use Policy

Introduction

This Acceptable Use Policy (“Policy”) sets the standards for lawful, ethical, and responsible use of all services, platforms, and software (“Services”) provided by KUGA AI LTD (“Company,” “we,” “us,” or “our”). By accessing or using our Services, you agree to follow this Policy. If you do not agree, please discontinue use of our Services immediately.

Purpose

This Policy is designed to protect our users, our clients, and KUGA AI LTD from harm arising from misuse of our Services. It also ensures compliance with all applicable laws and regulations.

Prohibited Conduct

You must not use our Services to engage in any activity that is illegal, harassing, harmful, or disruptive. Prohibited conduct includes, but is not limited to, the following:

1. Transmitting, storing, or displaying any content that is unlawful, defamatory, abusive, obscene, fraudulent, or otherwise objectionable.

2. Attempting to gain unauthorized access to any computer system, account, or network connected to our Services.

3. Interfering with the security or integrity of our Services, including probing, scanning, or testing the vulnerability of any system without proper authorization.

4. Deploying or distributing malware, viruses, or any other harmful software intended to damage or disrupt our Services or third-party systems.

5. Using automated scripts, scrapers, or bots in ways that degrade performance or circumvent usage limits and security features.

6. Violating any third party’s intellectual property, privacy, or other rights.

7. Generating or distributing unsolicited bulk email (spam) or other forms of abusive communications.

8. Uploading or transmitting offensive, deceptive, or misleading content through our chatbots or platforms.

Client Responsibilities

If you are a client embedding or integrating our Services (including chatbots) into your own platform, you are responsible for ensuring that your end users comply with this Policy. You agree to promptly investigate and address any violations by your users and to take appropriate actions to prevent further misuse. KUGA AI LTD reserves the right to suspend or terminate access to our Services for any client or user who violates this Policy.

Compliance with Laws

You must comply with all local, national, and international laws, regulations, and rules that apply to your use of our Services. This includes data protection and privacy regulations when handling personal data through our platforms or chatbots.

Enforcement and Termination

KUGA AI LTD reserves the right to monitor usage of our Services to ensure compliance with this Policy. We may investigate any suspected breach of this Policy, remove or disable access to any content that violates the Policy or applicable law, and suspend or terminate access to our Services for any user, account, or client that engages in prohibited conduct. We may also cooperate with law enforcement authorities in investigating and prosecuting illegal behavior.

Amendments

We may update this Policy at any time to reflect changes in our operations or legal obligations. When we do, we will revise the “Last Updated” date at the top of this document. Your continued use of our Services after any modification constitutes your acceptance of the revised Policy.

Contact Information

If you have any questions or concerns about this Acceptable Use Policy, or wish to report a violation, please contact us at:

Email: aup@kuga.ai

Address: KUGA AI LTD, 128 CITY ROAD, LONDON, EC1V 2NX, UNITED KINGDOM

Phone: +44 330 1331 033

By using our Services, you acknowledge that you have read, understood, and agree to abide by this Acceptable Use Policy. If you do not agree, please stop using our Services immediately.