The question that splits them
Who logs in every month? If the answer is the agency, you need a portfolio, a portal, and reporting. If the answer is the end business, a support-agent product may be enough.
Comparison · Dan Latham · Updated 16 September 2026
Kuga, Chatbase, and Dante
Chatbase and Dante can be the right product when the business owns the agent. Kuga is the right product when an agency owns the service and the client should never become the vendor’s customer.
