Nov 29, 2025
Dan Latham
There are two ways to train an AI agent.
The Old Way: Ask the client for 20 PDFs, price lists, and policy documents. Wait 2 weeks for them to email you.
The Kuga Way: Website Sync.
While Kuga supports PDF uploads (and they are great for internal documents), Website Sync is your secret weapon for speed.
Why Sync Wins for Sales
When you are pitching a client, speed is your currency.
If you say "Send me your files and I will build a demo next week," the excitement dies. If you say "Give me your URL and I will build a demo in 5 minutes," you win.
How it Works
Kuga doesn't just read the text. It scrapes the structure.
It identifies the Pricing Page.
It identifies the About Us page.
It identifies the FAQs.
It automatically chunks this information so the AI knows that the text on the "Pricing" page is more relevant to a cost question than the text on the "Blog" page.
When to use PDF vs. Sync
Use Website Sync for:
Public pricing.
Service descriptions.
Opening hours and locations.
General FAQs.
Use PDF Upload for:
Internal Staff Handbooks (for internal bots).
Complex Technical Manuals (e.g., "Boiler Installation Guide").
Private Price Lists that are not on the website.
The Strategy
Always start with Sync. It gets you to "90% ready" in seconds. Then, use PDF uploads to fill in the specific gaps that the website missed. This gives you the best of both worlds: The speed of automation with the depth of custom knowledge.